The City Bin Co. (CityBin) was co-founded by Gene Browne in 1997 to bring a customer-centric approach to the waste management industry. Today the company is a leading provider of waste management services in both Dublin and Galway City, serving in excess of 80,000 household and commercial customers. Unlike traditional waste operators, The City Bin Co. solely focuses on source segregated waste collection from residential households and commercial businesses.
The company’s core strategic focus is customer service and investment in people and its reputation for service excellence are renowned. The relentless pursuit of customer service excellence has delivered industry-leading customer retention rates and exceptional customer satisfaction as measured by Net Promoter Score (NPS).
Approximately 150 people are employed by the company across its operations.